APCOA have worked in the rail sector for almost 20 years supporting clients including Network Rail, Great Western Railway, TransPennine Express, Arriva Rail North
APCOA provide a range of services covering site patrols, car park management, security management, cash collection, customer service, taxi rank and permit management
The car continues to be the preferred means of travel to railway stations and with the increase in passenger numbers, the demand for convenient and cost effective parking facilities is also growing.
APCOA is responsible for all aspects of rail station parking management. Control of station parking depends on the size of the station and its parking facilities. The average number of passengers per day per station can vary from as little as 100 to around 100,000. This huge range means that there is no uniform solution to parking provision or management.
To ensure that we achieve our sales and service targets for our rail clients, at APCOA we provide a dedicated workforce which covers customer service, security patrolling duties, administration, enforcement duties, season ticket sales, parking equipment supply, maintenance and management.
"GWR introduced LatePay and AutoPay at over 20 sites to increase customer convenience and offer them an improved journey experience. Feedback from our customers has been great so far and we are looking to add more sites soon."
Gauthier Hardy, Commercial Development Manager
"We are very happy with APCOA's pricing optimization work at Network Rail. APCOA amended tariff levels and structures across 6 of our sites in 2015/2016. The results easily beat our expectations with annualized gross revenues increasing by 10% more than was seen pre the implementation of the new pricing model.”
Liz Ratcliffe, Project Manager