APCOA Parking is Europe's longest-established full-service parking services contractor, and is known within the parking industry for its many innovations over the years.
These include the first use of licence plate recognition systems linked to online booking for car parking at airports; the introduction of chip coin car park payment systems which can be linked directly with local retailers for promotional purposes; and the parking industry's only in-house training programmes which have achieved Institute of Learning Management (ILM) accredited certification.
In the UK, APCOA employs around 2600 people, and its customer base includes local authorities, town and city councils, airport authorities, rail companies, shopping centres, department stores, port authorities and NHS trusts. In other words, almost all organisations which need to supply parking or to enforce parking regulations.
In 2009 we achieved Investors in People (IIP) Bronze accreditation – the first parking organization to do this.
APCOA was voted winner of the Training Award by the British Parking Association in 2009 also finishing as a finalist in five other categories.
We also received Highly Commended placing in the 2009 National Customer Service Awards, in the Customer Service Team of the Year – B2C category.