With the introduction of Civil Enforcement Officers under the Traffic Management Act, the old role of the Parking Attendant has changed; this has affected many areas such as training, PCN issue, appeals etc. We can advise you of all the areas that may affect you and provide professionally trained staff to operate as CEOs.
Learning and Development Service
APCOA has an award winning* Learning and Development Team.
We would be delighted to discuss any opportunities for providing Learning and Development for your organisation.
For illustrative purposes the type of training we can provide is:
- City & Guilds 1889 Certificate for Civil
- Enforcement Officers (Parking)
- Customer Care [Modular Course where you decided which of 16 Modules are most suitable for your staff]
- Team Building Training
- Leadership and Motivation
- Microsoft Power point
However, we are also able to provide bespoke training solutions for your organisation which we are more than happy to discuss
[*Civil Enforcement Awards – October 2008].
Our contact number for an informal discussion call Laura on 01895 454226.
Penalty Charge Notice (PCN) issueClamping and removal
Parking shops
Notice processing
Pay and display machine first-line maintenance & cash collection
Bus lane and box junction CCTV enforcement
