National Customer Service Centre

APCOA offers a first-class National Customer Service Centre that is focussed around how we can best serve you as our client as well as treating your customers with respect and integrity.


We can handle:

  • Telephone calls from the public
  • Correspondence (including backlog clearing)
  • Payment of PCNs or PENs
  • DVLA enquiries
  • Print/Mailing of Statutory Documentation
  • Registration of Debt
  • Bailiff/Debt Recovery Agency Interface
  • Permit/Season Ticket Administration
  • Management Reporting
  • System Audits


Speak to us about how we can help you: 

  • About Our Service
  • Business Development Opportunities
  • Recruitment
  • Media


Contact Us