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APCOA Connect - Cashless Parking

Welcome to APCOA Connect… it’s as easy as 1-2-3!

APCOA Connect is our new, easy way to pay for parking. Rather than using Pay & Display machines, APCOA Connect allows our customers to pay for their parking session by credit or debit card securely via their mobile phones.

Whether you are running late for a train or meeting, cannot find coins for the Pay & Display machine or simply want to extend your parking session without returning to your vehicle, APCOA Connect is the convenient solution.

To find out more about this service, where it is in use across our estate or to register as a user and choose your preferred parking location, please follow one of the links below.

 ccp-home-join-button-1_0                                      apcoa-connect

  

*** APCOA Connect Service Announcement ***

Important Changes to APCOA Connect

Following customer feedback, APCOA Connect have made improvements to their pay by phone service. Changes will take place to the APCOA Connect number on Wednesday 25th April 2012.  Customers will now be prompted to select their Vehicle Registration at the start of the message and will be able to select the Vehicle Registration Mark (VRM) from their choice of registered vehicles.  This replaces the previous system where the Vehicle Registration was selected after payment had been confirmed. 

Old Interactive Voice Response (IVR) Format

ivr-old-format

 

New Interactive Voice Response (IVR) Format

ivr-new-format

When calling the APCOA Connect number to purchase parking please ensure you listen to the entire Interactive Voice Response (IVR), to prevent any issuing of a Parking Enforcement Notice.

Please note the SMS services will remain unaffected.

If you have any queries regarding this change please call us on 0844 332 1210 or email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it  

 apcoa-connect
0845 122 8008
SMS 68680